Articles
D2L Brightspace - "Sorry, too much time elapsed to start this quiz."
The above error results when the LockDown Browser session and D2L quiz are not started in a timely manner.
The time it takes to start the LockDown Browser session can be delayed by any of the following:
* A slow internet connection....
"Not Authorized"
The above D2L error results when the LockDown Browser session and D2L quiz are not started in a timely manner. You might also see an error message that says:
"Sorry, too much time elapsed to start this quiz. The authorization has expired. Th...
“There is a problem with the settings for this exam"
The above error indicates that LockDown Browser cannot retrieve the necessary settings in order for you to begin your exam. The first thing to do is to ask your instructor to "open the LockDown Browser Dashboard for the course". The error is o...
"Unable to retrieve settings from the Respondus server"
This error indicates the Respondus Monitor start-up cannot access the Respondus servers to retrieve certain settings established by the instructor. Sometimes, you will see various error codes accompany the error, such as: 0x0002
1) The error is...
Test requires a password
If are prompted to enter a password to enter an exam that requires LockDown Browser, this indicates that your instructor has set this requirement. The screen will look like this:
If you don't know the exam password, please contact your ...
I can't login with my username and password
Make sure LockDown Browser was installed using the link intended for your institution. If you found the LockDown Browser installation link using a search engine, the version you installed might not connect properly to your school's LMS (Learning Man...
Canvas - Course (OK) Exam (Unknown)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the "Take Quiz" button.
The open tab in LockDown Br...