When using a webcam with LockDown Browser, do the following to help produce a better video:
• Avoid wearing baseball caps or hats with brims.
• Ensure your computer or tablet is on a firm surface (a desk or table) — not on a surface that might move.
• If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
• Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window